Job Title:
Manager I, B2B Sales
Job Description
Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.
We are looking for a Sales Manager to join our team. Today.
The future team member that will love this job will manage a team driving revenue generation and business growth on behalf of our clients. You will promote the professional development of the sales team, including coaching and performance evaluation. Reporting to a sales director, you will also build the strategic relationship with our external facing clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!
- 5+ years proven work experience in a sales leadership role
- A passion for customer experience
- Experience in operations and strategy building
- Excellent Coaching history
- A record of developing and retaining great employees
- Experience maximizing revenue through best practices
- Experience working with Salesforce.com or similar CRM
- Experience finding solutions as a manager
- Change Management skills
You Will:
- Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
- Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
- Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
- Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
- Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction
- Be a point of escalation for our clients and respond promptly to any issues
- Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
- Work with client contact on reporting and forecasting
- Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
- Work with internal functional resources and external partners to develop a coaching platform
- Coordinate team incentives and Sales Performance Incentive Funds
- Partner and build business relationships with all partners to ensure customer expectations are met
- Work with teams and management to improve sales processes and achieve a positive customer experience
- Lead team to buying/renewal process to achieve greater client satisfaction
Location:
KOR Seoul - 6th Flr, Center Point West
Language Requirements:
English (Required), Korean (Required)
Time Type:
Full time
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