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Job Title:
Customer Advisor (Electronic After-Sales Service)Job Description
We are looking for a Customer Advisor to join our Electronic After-Sales Service team. In this role, you will assist customers following their product purchase, handling tasks such as issuing invoices, processing product returns, and managing damage claims.Responsibilities:
Receive in-bound calls from customers regarding after-sales service.
Perform after-sales service tasks to customers. (e.g. issue product invoices, handle product returns when customers are dissatisfied with the products they purchased, replace products for customers in case it’s defective.)
Resolve customer complaints and issues, offering appropriate solutions in a timely and efficient manner.
Preferred Qualification:
Required Qualification:
Working Shift & Day:
Shift pattern and day will be provided in advance
Shift starting time from 09:00 to 12:00
1 month training
Work day can be any 5 days of the week, weekly off can be any 2 consecutives day of the week (there could be a rare occasion where weekly off is split)
Benefits
Monthly KPI & Attendance incentives
Medical/Accident Insurance
Location:
THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706Language Requirements:
English (Required), Thai (Required)Time Type:
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