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We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re…
The Delivery Operations role in a Business Process Outsourcing (BPO) company ensures seamless execution of client services, meeting operational objectives,…
Technical Representative, IT Operations (TCF) responsibilities include providing advanced technical assistance and support to users, next-level troubleshooting hardware and software…
The Team Leader is responsible for Managing People through the day-to-day supervision of a group of call center associates and…
The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and…
The Sr. Manager Workforce Management is responsible for managing a team to develop accurate and timely forecasts, capacity plans, schedules,…
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon…
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures…
The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g.…
The Analyst plays a crucial role in overseeing a small analytic team and a will be a key owner of…
Sr. Consultant, Client Success Business Consulting
Director, Service Delivery