Account Reactivation Executive with German language

At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.   
  

We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.   
  

Join us!    

What the role looks like:

• Reach out to former customers and encourage them to start using our products again.
• Manage your client accounts, build strong relationships, and support their long‑term success.
• Create and follow a clear plan for growing your business portfolio.
• Work toward reactivating old accounts and meeting new spending targets.
• Build new relationships with former customers and help increase their revenue in key product areas.
• Meet your sales targets and identify new opportunities with B2B clients in the marketing field.
• Communicate with clients through email, phone, and online meetings.
• Understand each client’s goals and provide the best marketing recommendations to support their needs.
• Help clients understand their opportunities and turn their marketing goals into real actions.
• Act as the main point of contact for your clients and provide the right solutions when needed.
• Stay up to date on products, best practices, and industry standards.
• Meet quarterly sales goals and other KPIs.
• Work model: Hybrid (Wednesday and Thursday office)
• Working hours: Mon – Fr 10:00 – 19:00

Your profile:

• Understanding of sales strategies and the sales pipeline.
• Fluent in German and English languages (written and spoken).
• Experience in customer service, sales, or an outsourcing environment.
• Ability to use a value‑based selling approach in a fast‑paced environment.
• Experience in marketing.
• Ability to identify growth opportunities and increase customer investment.
• Strong organizational skills, self‑discipline, and motivation.
• Good knowledge of MS Office.
• Experience with CRM tools is a plus.

 

What we offer:

• Monthly transportation/internet allowance
• Bonus for important life events (marriage, birth or adoption of a child, university graduation)
• Additional medical plan: health and dental care (fully covered by the employer)
• Life insurance
• Voluntary Sport Card (Multisport)
• Quarterly performance based bonuses