Norwegian Customer Service Advisor within Power Tools

Job Title:

Job Description

• first point of contact for our client within Power Tools by phone, email and chat. 
• handle incoming calls from private customers and business customers regarding power tools. 
• perform administrative tasks such as mail- and order handling, as well as returns. 
• deliver smart solutions to upset customers and deal with complaints constructively. 
   

• has a high school diploma or equivalent 
• good speaking/writing skills in English and Norwegian. 
• have a background in technical customer support, IT support or hospitality 
• interested in new technology and has good knowledge of construction & craftsmanship. 
• is an expert at listening and communicating via phone and e-mail. 
• good computer skills and handling of administrative tasks. 
• solution-oriented and likes to work with people. 
• ability to work as a team member, as well as independently.
   

• 6 weeks of paid training for new hires
• Offers 25 days of annual paid vacation, wellness and other outstanding employee benefits, incl. a pension system.
• Close to the central station in Helsingborg.
• International connections that offer the opportunity to join campaigns to work abroad within Concentrix.
• Great extent of culture within an open and colorful work environment
• Lunch restaurant in the building.
• Participate in our activities such as barbeques and fun internal competitions with prizes.
   

Location:

Language Requirements:

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