Job Title:
Salesforce Tester
Job Description
We're Concentrix. A new breed of tech company — Human-centered. Tech-powered. Fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
Challenge Conventions
Deliver outcomes unimagined
Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
- You will be required to support regular PST hours (9AM to 5PM), bi-weekly deployments Tuesdays after 8PM PT, ad-hoc deployments & week end testing support sometimes, based on the project need.
Software Development Engineer in Test (SDET) - Sales Organization
Position Overview:
We are looking for an experienced Software Development Engineer in Test (SDET) to join our sales organization. You will have expertise in Salesforce manual testing, CPQ (Configure, Price, Quote) processes, Postman API testing, and Agile methodologies. An understanding of lead-to-cash and order-to-lead workflows is important.
Main Responsibilities:
- Develop test plans for Salesforce applications, ensuring high quality and performance.
- Conduct manual and automated testing for CPQ processes, ensuring precise configurations and pricing accuracy.
- Use Postman for API testing, validating integrations and service communications.
- Collaborate with teams in an Agile environment to gather requirements and develop comprehensive test cases.
- Ensure business process flows such as lead-to-cash and order-to-lead are tested thoroughly for seamless operation.
Process Flows:
- Lead-to-Cash Flow: Encompasses testing from lead generation, opportunity management, quote configuration, order processing, billing, to revenue recognition.
- Test Focus: Ensure accurate data flow and system integration at each process stage.
- Order-to-Lead Flow: Optimizes processes from order creation, fulfillment, invoicing, to closing the loop back to lead generation for upselling or cross-selling opportunities.
- Test Focus: Validate seamless data transitions and understanding of sales goals with customer needs.
- CPQ Flow: Involves configuring product offerings, pricing, and quoting within Salesforce.
- Test Focus: Ensure all configurations, discounts, and approvals are correctly implemented and functional.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
- Experience with Salesforce manual testing, CPQ systems, and Postman API testing.
- Experience with Agile methodologies and frameworks.
- Familiarity with sales cloud and Salesforce platform.
- Familiarity with project management tools like Jira or Qtest.
- Knowledge of automation tools and techniques to enhance testing efficiency.
#ConcentrixCatalyst
Location:
USA, TX, Work-at-Home
Language Requirements:
Time Type:
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
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To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.
