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Travel Advisor with Russian

Location
Katowice, Poland
Language
English
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Your responsibilities:

  • Responding to customers via phone, chat, and e-mail (outbound and inbound) - Russian market. 🪆

  • Working with confidential travel-related customer information and treating it sensitively (hotel bookings, plane tickets). ✈️

  • Presenting proactive, patient, empathetic and understanding attitude. 🫶

  • Serve as a brad ambassador one of the most popular travel agency. 🌎


Our requirements:

  • Russian language skills (C1 level) and English (min. B2 level).

  • Availability to work in flexible schedule (during the evenings, till 11:00 PM CET), on weekends (3 weekends per month) and local public holidays.

  • Previous experience in customer service/call center/tourism industry/airline industry is preferred.

 

Our offer:

  • Employment contract (base salary: 5000 PLN gross monthy) or civil contract (base: 32,68 PLN gross hourly).

  • Up to 1600 PLN gross of bonus. 

  • Modern workplace in the heart of Katowice: Zabrska 19.

  • Full-time & part-time positions are available. 

  • Team-building events.

  • Fully paid training to prepare you for direct contact with customers.

  • Team leader support at every stage of cooperation.

  • Language classes: Polish and English.

  • Be The Best recognition program with financial award.

  • Game Changer Award for Top Performers.

  • Referral campaign - work with friends and ear up to 4000 PLN gross.

  • Free of charges courses available on: Concentrix University, Linkedin Learning.

Apply