Instructional Designer & Copywriter

JOB PROFILE SUMMARY:

We believe content is the connective tissue of design, tying desired outcomes to meaningful experiences. We are looking for a versatile, experienced instructional designer with strong technical copywriting skills who can develop clear and compelling English copy in support of a client specializing adult learning materials for financial professionals. This hybrid role requires a candidate who can seamlessly combine the art of writing compelling copy with the science of designing effective instructional content. The ideal candidate will have a strong foundation in both disciplines and will play a crucial role in developing content that educates and informs our audience about digital fraud and anti-financial crime. This role focuses on creating certification course materials (including video and audio material), blogs and whitepapers, collaborating with the client’s existing writing teams to ensure the content produced aligns with the organization’s goals and standards. Your words will inform and engage the learning audiences and drive business outcomes in the financial protection sector. 

Our ideal candidate is a collaborative, skilled, and multi-tasking instructional designer with a deep understanding of writing for adult learning. Familiarity with finance, risk management, or financial crime prevention is a bonus. As a writer, you know how to simplify dry technical details into compelling but easy to understand messaging that resonates with the target audiences.  

RESPONSIBILITIES:

• Developing instructional materials, including writing learning objectives, designing courses, and creating eLearning content (including audio and video material). 

• Writing clear, compelling copy that informs and instructions for various media (e.g. learning objectives, learning modules, skills assessments, surveys, etc.). 

• Managing multiple projects concurrently while meeting tight deadlines. 

• Engaging and managing client SMEs and teams to understand the purpose of the asset key takeaways and calls to action (CTAs), and behavior it is trying to influence.   

• Editing content for flow and clarity, ensuring instructional material is engaging and easy to understand. 

• Adhering to client brand and editorial guidelines. 

• Applying feedback from client team and quality control editors. 

• Partnering with client teams, making suggestions, bringing own ideas and expertise to the table.  

REQUIRED SKILLS:

• 3-5 year Instructional Design experience. 

• Minimum of 5+years of experience in copywriter/content creator roles. 

• Writing learning objectives, designing courses, designing eLearning, and editing content for flow and clarity 

• Proficiency in Microsoft Office and content and learning management systems such as Xyleme. 

• Experience with audio (Murf) and video editing software to create needed pieces for the e-learning experience and learning objectives. 

• Ability to facilitate interviews and workshops with subject matter experts (SME) to gather the required input to write compelling materials. 

• Exceptional writing, editing, and proofreading abilities with strong attention to detail. 

• Ability to transform a content brief into engaging courseware or narratives. 

• Strong interest in education, adult-learning, and anti-financial crime and digital fraud. 

• Strong research skills and a natural curiosity to learn new topics. 

• Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines. 

• Ability to work independently and as part of a team in a fast-paced environment. 

• Excellent time management and organizational skills. 

• Team player with excellent communication and interpersonal skills. 

• Bachelor's degree in Instructional Design, Journalism, Communications, English or equivalent experience.  

• Reliable home internet service. 

• Willingness to work a 3rd shift that overlaps with U.S. business day.