UX UI Architect

Summary

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

Description

Experience: 10+ years
Education: Bachelor’s degree in Design, Computer Science, or related field

Job Summary
We are seeking a seasoned UI/UX Architect to lead the design and user experience strategy
for enterprise and consumer-facing applications. The ideal candidate will combine deep
expertise in user-centered design principles with strong technical acumen to deliver
intuitive, visually compelling, and highly functional digital experiences.

Key Responsibilities
Define and own the UI/UX architecture for web and mobile applications, ensuring
consistency and scalability across platforms.
Collaborate with product managers, developers, and stakeholders to translate business
requirements into engaging user experiences.
Create wireframes, prototypes, and high-fidelity designs using Figma and other industry-
standard tools.
Establish and enforce design systems, style guides, and accessibility standards.
Conduct user research, usability testing, and heuristic evaluations to validate design
decisions.
Mentor and guide design teams, ensuring adherence to best practices and innovative
approaches.
Stay current with emerging design trends, tools, and technologies to continuously improve
user experience.

Required Skills & Qualifications
Experience: 10+ years in UI/UX design, with at least 3 years in an architect or lead role.
Education: Bachelor’s degree in Design, Computer Science, Human-Computer Interaction, or
related field.
Tools: Expert proficiency in Figma (mandatory), plus experience with Sketch, Adobe XD, or
similar tools.
Strong understanding of responsive design, design systems, and accessibility standards
(WCAG).
Proven ability to work in Agile environments and collaborate with cross-functional teams.
Excellent communication and presentation skills to articulate design concepts to technical
and non-technical stakeholders.

Preferred Qualifications
Experience with front-end technologies (HTML, CSS, JavaScript) for design feasibility
discussions.
Familiarity with user analytics tools (e.g., Hotjar, Google Analytics) for data-driven design
decisions.
Certification in UX Design or Human-Centered Design principles.