Job Title:
SENIOR DIGITAL PRODUCT/PROJECT MANAGER
Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
We are looking for a Senior Digital Project Manager at Catalyst (part of Concentrix group). As part out team you will report to the head of the digital agency.
Major responsibilities:
- Managing several digital projects: taking client briefs, formalising proposals, providing feedback, briefing in-house creative teams, managing UX/UI and development teams on projects, etc.
- Support our customers in the strategic thinking and marketing of their digital products (mobile apps, websites, innovation, customer journeys in the broadest sense of the term, etc.), based on substantiated market data (market research, customer studies, benchmarks, etc.).
- Develop business with our on-board customer portfolio by proactively proposing new routes and product developments (cross/up sell).
- Participate in some of the agency's tenders, in partnership with leads from the UX, tech and project management teams.
Required qualities:
- The ability to analyze, summarize and be creative in order to put forward appropriate and effective recommendations to our customers
- Excellent interpersonal skills, commercial acumen and the ability to present ideas with real conviction (active listening, detailed understanding of needs, ability to challenge, ability to brief, relevance of responses, strength of conviction)
- Good knowledge of the challenges of digital transformation and a solid web culture (UX/UI design, user experience, technology, etc.)
- A real business orientation to develop new opportunities for our customers
- A high level of rigour is required for this position
- Good communicator and public speaker
- General knowledge, curiosity and the ability to seek out and analyse information
- Habit of working with “Tech giant” would be a plus (Apple, Google, Salesforce …)
Background / profile :
- 5 years' experience in an agency or consulting firm
- business school or equivalent
- fluent English and French essential
Location:
FRA Paris - 3 rue d'Heliopolis
Language Requirements:
Time Type:
Full time
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