Job Title:
Senior Agile Project Manager
Job Description
Your Journey at Concentrix Starts Here:
At Concentrix, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.
We cannot achieve this vision without you!
If you have an interest in improving our performance for the world’s best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you.
* Are you ready to reimagine the world?
* Does working for a company who invests in the future and is inspiring in the marketplace intrigue you?
* Are you bold in your decisions, and do you have contrarian views on how to run a business?
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
We’re a remote-first company looking for the absolute best talent in the world.
#LI-Hybrid
Responsibilities:
Project Leadership: Steer a project to ensure successful outcomes for both Catalyst and external stakeholders.
Project Planning: Document and manage all identified tasks, effort, dependencies and milestones required to deliver the project.
Task Tracking: Ensuring that tasks are delegated effectively, are completed and burn down is monitored.
Resource Management – ensuring the correct resources are booked to work on the project. Directing, motivating the team and managing the project resources
Client Liaison: Communicating progress, issues and risks to stakeholders and project sponsors.
Cost management: Interacting with the Catalyst Finance team to help coordinate invoicing against project milestones.
Qualifications:
Expertise in Agile/Scrum/SAFe/KANBAN methodologies in an onsite, nearshore and offshore model
5+ years of experience leading the delivery of digital transformation projects such as strategy and design, data and analytics, web and mobile development, digital platform implementation, test automation, RPA, managed services support
Exceptional, ability to present to senior management and key stakeholder
You will and have the ability to delegate effectively
Knowledge of PM and Scrum tools such as MS Project, JIRA, Azure DevOps, Rally, Sharepoint etc
Bachelor's degree in business or related field
Willingness to travel as required
Location:
GBR London - 1 Valentine Place - Tigerspike
Language Requirements:
Time Type:
Full time
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