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Responsible for managing, maintaining and building reporting tools for performance management in a call centre environment. This position creates and…
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best…
analysis and insights
The WFM Manager drives CRM contact performance and WFM Process maturity through implementation and maintenance of best practice WFM across…
The Resource Planner is responsible for developing/maintaining client Staff plans and Forecasts by analysing trends, modelling AHT, Attrition, Shrink, Forecasting…
The Scheduler will have responsibility for all administrative and scheduling duties. This includes Schedule maintenance and creation, Intraday planning, reporting,…
Key Responsibilities:Act as the key technical expert for solution assessment execution Support customers run 1st party and/or 3rd party ISV assessment…
The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement,…
The Business Development Representative is responsible for marketing the company’s products and/or services with the intent of generating prospective customers.…
