Specialist, Customer Acquisition ( Cantonese/Mandarin speaker)

Job Title:

Specialist, Customer Acquisition ( Cantonese/Mandarin speaker)

Job Description

This solution-focused professional will be responsible for new /old opportunities within existing and prospective clients.

Sales Generation

· Deal Closure and Quotation follow up where applicable

· Prospecting and hunting new prospects for the assigned SMB accounts

· Drive the reach, frequency, yield for SMB segment

· Build pipeline through a combination of cold calling, email campaigns and market research

· Primarily focus on Endpoint Solutions and Advanced solutions product mix

· Drive cross selling into Advanced solutions product mix

· Develop adequate pipeline to ensure coverage and drive conversions

· Customer issues and helping the sales team with upsells and renewals

· Focused on building loyalty with existing partners

· Support dormant reactivation campaign programs

· Meet daily productivity on daily calls and quotes

Administration / Campaign Awareness

· Call down to drive communication awareness of any product campaign and promotions

· Call down for RSVP registration for channel events

· Work on Quote requests from the partners and follow up until sales closure.

· Support the country SMB & GTM strategy to drive business outcomes

· Manage the sales and opportunity process through constant engagement with internal stakeholders including inside sales, product team, senior executives.

· Addressing customer issues and helping the sales team with upsells and renewals

· Strong collaboration with existing internal and external stakeholders and partners

Knowledge, Skills and Experience:

· 3-4 years of sales and marketing experience preferred

· Diploma/Degree in Business/ Marketing/IT or an equivalent discipline

· Sound knowledge/passion in IT industry/products/solutions preferred

· Should have a strong command over English and Mandarin

· Strong communication skills and ability to work with multiple teams

· Experience using CRM/ERP platforms and opportunity/lead qualification process

· Collaborative work style, team player and customer oriented

Location:

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements:

Time Type:

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents