Job Title:
Senior Organizational Change Management Consultant
Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
As a Senior Organizational Change Management Consultant, you will develop and execute the change management strategy and plan, working closely with project teams and internal business partners. Your change plans will guide business partners to achieve operational success and drive adoption for end users. This role requires strong leadership, critical thinking, and initiative to drive results. Your ability to build relationships, influence, and innovate will be key to maximizing adoption and ensuring a positive end-user experience.
Here’s what you’ll be doing:
· Leading complex change programs or managing significant parts of larger change programs
· Conducting comprehensive impact analysis to establish the complexity of the change
· Creating and executing the enablement strategy and plan, including training and communications
· Collaborating with project teams to ensure the successful execution of the end-to-end technology enablement strategy
· Proactively identifying and implementing improvements to the change management strategy & methodology
· Building and maintaining relationships with project teams and business partners across the company
· Developing executive presentations and identifying risks and issues relating to the change management work
Requirements:
· 6+ years working on complex programs requiring change management, communications and/or training expertise
· Experience with technology platform implementations (ServiceNow preferred)
· Experience in delivering change management programs for Sales based organizations
· Bachelor’s degree required, preferably in Change Management or Business Management
· Change Management certification (Prosci preferred)
· A highly organized, energetic, and creative change professional
· Handles ambiguity in their stride and can be flexible in their approach
· An amazing communicator, who has presence and impact and can simplify messaging/incorporate storytelling
· Proven track record of managing change initiatives or a significant portion of an initiative, as part of a team or independently
· Grounded in change management principles, methodologies, tools and innovative, and cutting edge best practices
This is a Short-Term Role. CNX is looking for short-term employment and/or contractors.
The base salary range for this position is USD $91,457-$137,186, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.
The deadline to apply for this position is 4/14/2025.
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#ConcentrixCatalyst
Location:
USA, NE, Work-at-Home
Language Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
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If you wish to review the Affirmative Action Plan, please click here.
