Webchat Advisor

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Experience the power of a game-changing career

Are you passionate about sales and customer service? Join our team of go-getters and can-doers as a Webchat Advisor!

• Salary - £23,878 plus uncapped bonus potential.
• Location – Home working (based within UK).
• Full time permanent position - Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-10.15pm Monday to Sunday.

You will be assisting chats from existing customers, supporting a range of queries. These can be from customers who are within the last 6 months of their contract & want to leave or customers wanting to upgrade. You will work to drive sales through effective questioning & work to promote additional products & services such as mobile phone contracts, home broadband, tablets, sims & more.

What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

• Exclusive employee discount portal – with savings up to £1,000 a year on groceries, online shopping, cinema and travel
• A subscription to Tails.com because your furry friend deserves the best!
• Employee access programmes for the mind, body and soul
• Dental plan and a fast access to private GP - we've got you covered!
• Access continuous learning and development opportunities through on-demand video training for adults and kids

What you’ll need:

• Experience dealing with customer journey interactions.
• Experience within a sales environment & working towards targets (desirable).
• A great attitude and an ability to talk to people at all levels.
• A technical mindset – you will need to know how to use a computer and navigate different systems.
• Ability to navigate multiple systems.
• Excellent communication and interpersonal skills with the ability to work in a multi-staff environment.
• Exceptionally customer focused and committed to resolving queries.

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with the United Kingdom’s law, only applicants who are legally authorized to work in the UK will be considered for this position.