Главная страница » Job Details
The senior team leader independently manages tasks up to being the project manager, depending on the size of the project.
He/she may also have to stand in for a project manager in case of temporary absence. He/she manages and animates a team of team leaders and develops their skills.
Would you like to take part in the development of our @Dakar teams? Are you highly motivated and want to grow in a company of #GameChangers? This JOB is for you!
We're looking for Senior team Leader who are passionate about what they do.
Come and join us! Your career starts HERE!
Main activities
2 - 1 Project management
2 - 2 Customer management
2 - 3 Team management
Profile:
You have a perfect command of English and a minimum of three years' experience managing a team in a call center.
You have excellent communication skills and a good capacity for operational analysis.
You're a self-starter, able to work autonomously and anticipate the challenges of the job.
You are also proficient in the use of office automation tools (Word - Excel - Powerpoint and internet).
Benefits:
We offer you :
An attractive salary package
A pleasant working environment and career development prospects facilitated by Concentrix’s investment in ongoing training.
Training from the moment you join to help you succeed in your mission
A range of benefits: catering facilities*, health insurance, etc.