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Job Title:
Customer Care Assistant with RomanianJob Description
Yes, we continue expanding!
We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.
Your typical day:
As a representative of the brand, you will be expected to deliver high-quality customer service mainly by outbound calls.
Our Customer Care team is the front line of our services and one of our greatest strengths. If you want to join our #oneteam this is what you should know about the role.
What you need to have is:
Fluency in Romanian, both written and verbal
Good command of English, both written and verbal
Excellent communication skills
Interest in sports
Work experience in a customer service center is an advantage,
Good typing and computer skills (MS Office applications)
Be organized, decision-making and analytical skills
Team player with a great attitude
What can you expect from us:
Full-time role with working hours Monday – Saturday, from 8am to 9 pm
Competitive salary and performance based bonus
Convenient office location, close to bus stations and the metro
Comprehensive initial training and onboarding (fully paid by us)
Continuous training and upskilling programs through Concentrix University
Professional Development and Career Navigation programs to map out the steps in your desired development
Health and Wellbeing initiatives
Relocation support if needed (accommodation and travel expenses)
Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.
Send us your CV now to open the door to new career opportunities! We look forward to meeting you.
Location:
BGR Sofia - Advance Business CenterLanguage Requirements:
GermanTime Type:
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