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Key Responsibities:
Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals
Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement
Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement
Resolve escalated customer issues promptly to maintain client satisfaction and uphold company standards
Collaborate with stakeholders and product teams to stay updated on offerings and to align sales strategies with business objectives
Develop and implement training programs for new team members to ensure they are equipped with the necessary skills and knowledge
Conduct quarterly performance evaluations for team members to provide constructive feedback and set development goals
Maintain accurate records of team activities and report on progress to upper management regularly to ensure transparency and accountability
Candidate profile:
Bachelor's Degree in related field from a four-year college or university with 2 - 4 Years of Experience preferred.
Strong background in Sales is preferred.
Sense of professionalism and ability to develop relationships.
Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.
Proficient in Microsoft Office, especially Excel. BI tools knowledge is a plus.
Strong communication skills, both written and verbal, both in German (C2) and English (B2)
What we offer:
Initial training
Competitive salary
Fixed working hours (Monday to Friday, 9am-5pm)
Hybrid Model (2 home office days) - please note this oculd be subject of changes, per client request.
Requirements (INTERNAL ONLY)
6 months in company with proven previous experience in targeted role OR 9 month in company
KPIs on target for the last 6 months
No disciplinary actions for the last 6 months