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Associate, WFM Planning & Scheduling
Estamos em busca de um Analista Sênior WFM para integrar nossa equipe. O profissional será responsável por planejar, monitorar e…
El Analista será responsable de gestionar la planificación y programación del personal en un entorno de contact center, garantizando una…
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious,…
As an Associate, WFM Real Time Management you will be responsible for monitoring call metrics, queues, and attendance. Manage real-time…
- Distribución de horarios de agentes: asignar y ajustar los turnos de manera precisa y oportuna para garantizar la cobertura…
This role involves managing trade operations for sophisticated financial products, including CFDs, Equity Swaps, and P-notes. You will play a…
Position Summary and Responsibilities:Review, validate and ensure timely delivery and accuracy of reports prepared by WFM towers (Forecasting, Capacity Planning,…
We are seeking a RTA to manage and monitor real-time activity in the operations team, ensuring that resources are efficiently…
2025 Workforce Management VPEG
Estamos em busca de um Analista Sênior WFM para integrar nossa equipe de gestão de força de trabalho. O profissional…
Estamos em busca de um Analista de Tempo Real / Control Desk para atuar no monitoramento e controle das operações…
The WFM Manager drives CRM contact performance and WFM Process maturity through implementation and maintenance of best practice WFM across…
Customer Service Representative - Automotive (On-Site)
Content Moderator (Bilingual: Japanese/English) On-Site
The Real Time Analyst (RTA) is responsible for managing the intraday performance of one program or line of business within…
