Job Title:
Technical Customer Experience CX 2024
Job Description
As a Technical Customer Experience (CX) Advisor, you hold a crucial position in ensuring that our clients' customers receive exceptional experience. Your primary responsibility is to address their needs and concerns promptly and professionally, leaving a lasting positive impression
To achieve this, your excellent communication skills will be put to use. Active listening, empathy, and effective communication are key. Consistently delivering high-quality service and exceeding expectations are vital for success.
If you're passionate about CX and making a game-changing difference, start your Concentrix + Webhelp journey now.
You are a perfect fit for the position if you:
Are a college graduate with a background in the Technical Customer Experience (CX) industry
Open to high school graduates (old curriculum) or senior high school graduates (K12)
Have at least six (6) months of background in the Technical Customer Experience (CX) industry
Have good English communication skills
Have excellent customer service, problem-solving, and multitasking skills
Have superb computer skills
Are willing to work on shifting schedule
Amenable to work Onsite
#LI-DNI
Location:
PHL Quezon City - Tera Tower 11th Floor
Language Requirements:
Time Type:
Full time
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