The Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon

Execution of technical operational surveillance and security standards that are developed at Concentrix facilities; Comply with operational standards, use the

Execution of technical operational surveillance and security standards that are developed at Concentrix facilities; Comply with operational standards, use the

• Ensures the successful delivery of WFM support and acts as a liaison between WFM Shared Services and Operations organization.

The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures

The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of

The Analyst, Planning & Scheduling involves effective operational planning & execution including Forecasting, Capacity Planning, Scheduling & Real-Time monitoring. Creating