Technical Product Owner

Job Title:

Technical Product Owner

Job Description

Title –Technical Product Owner

 

**Experience working on Graph QL/API design **

**Experience managing Splunk Dashboard set up**

 

Job Description:

Partnering with Product Management, you will prepare the team’s Backlog for Program Increment (PI) Planning and Big Room Planning sessions. If you enjoy rolling up your sleeves, working cross functionally, and focusing on delivering value to customers you will thrive in the Product Owner role.

Business and Technical Execution
• Develops deep understanding of customer experience, especially at a tactical and transaction level.
• Builds and maintains Agile (Scrum / Sprint) Team backlog, with input from various team members.
• Collaborates with Agile team and stakeholders to write user stories and requirements that include acceptance criteria and acceptance tests, typically for 1 or 2 Agile Teams.
• Reviews and prioritizes Agile Team backlog for Iteration Planning, including coordination of dependencies with other Product Owners.
• Reviews and assesses enabler work, understands scope of the upcoming enabler work and collaborates with System and Solution Architect/Engineering to assist with
decision-making and sequencing of the technical infrastructures.
• Primary resource (and source of truth / single point of contact) to Technical (Dev) team and Customer team for user story details. Highly available to technical team during iteration (sprint) in order to answer real time questions and provide clarity to user stories.

• Manages and maintains efficient flow of just-in-time story elaboration activities (user story refinement) throughout team execution, typically maintaining 3 iterations
(sprints) worth user stories available and ready in team backlog.
• Participates in team demo with primary responsibility of reviewing and accepting completed user stories (PO is the only team member who can accept as done). This
includes validation that stories meet acceptance criteria and meets team’s Definition of Done (DoD).
• Participates in Iteration Retrospective, where teams gather to improve their processes. Also actively supports the Agile Release Train’s (ART’s) Inspect and Adapt (I&A)
workshop.
• Coordinates user story, functional, and technical dependencies with other Product Owners throughout each iteration and Program Increment. This is often done in weekly
PO/ART sync meetings.
• Works across Agile teams to define and implement improvement stories that will increase velocity and quality of the program.
• Accountable and responsible for user story quality and performance in production environment.

Relationship & People Skills
• Develops positive working relationships with agile team and our customers.
• Collaborates effectively with technical and non-technical teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance. Works with
outside partners and other third parties.
• Partner with business and internal/external stakeholders to understand current customer experience and identify areas of opportunity.
• Create an environment and culture where the team is immersed in customer-first mindset.

#ConcentrixCatalyst

Location:

USA, WA, Work-at-Home

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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