Job Title:
Senior Salesforce Manual QA
Job Description
Your Journey at Concentrix Starts Here:
At Concentrix, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.
We cannot achieve this vision without you!
If you have an interest in improving our performance for the world's best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you.
Are you ready to reimagine the world?
Does working for a company who invests in the future and is inspiring in the marketplace intrigue you?
Are you bold in your decisions, and do you have contrarian views on how to run a business?
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of CX.
We're a remote-first company looking for the absolute best talent in the world.
#LI-Remote
Job Title: Salesforce Manual QA
Job Description:
We are looking for an experienced Salesforce Manual Test Analyst to join our Quality Assurance (QA) team. You ensure the quality of our software applications by identifying defects and inconsistencies throughout the development process. We are looking for experienced QA, to review code to find and address potential issues and defects, approach a problem from different angles, analyze the pros and cons of different solutions, and experience ensuring a seamless user experience.
Responsibilities:
- User Experience Evaluation: Assess the types of experiences users will have with the software, focusing on usability and accessibility.
- Integration Testing: Verify that the software integrates smoothly with other applications and is compatible with several devices.
- Create Test Cases: Develop comprehensive test cases to identify defects, inconsistencies, and issues within the software.
- Defect Identification: Identify, document, and prioritize defects and issues encountered during testing, ensuring. Experience creating detailed technical documentation of findings.
- Collaboration: Work with the development team to resolve identified issues and provide constructive feedback to enhance software quality.
- Documentation: Document and report defects, issues, and test results in a structured manner to facilitate tracking and communication.
- Quality Standards Assurance: Ensure that all software applications meet our established quality standards before release.
Qualifications:
- 7+ experience as a QA Manual Tester, specifically in Salesforce applications.
- Experience with software testing methodologies, including test execution.
- Create detailed test cases and maintain documentation of testing processes.
- Experience approaching a problem from different angles, analyzing pros and cons of different solutions and problem-solving skills.
- Proficient in collaborating with cross-functional teams to achieve project goals.
- Knowledge of user experience principles and integration testing best practices.
#ConcentrixCatalyst
Location:
USA, AK, Work-at-Home
Language Requirements:
Time Type:
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
•English
•Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.
