Description
Are you looking for an excellent opportunity with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a role at Concentrix is just the right place for you!
Here at Concentrix, we think about the world differently and have contrarian views of what it takes to survive and thrive in business, especially in today's climate. We are a Customer Experience Solutions Company because to us the “Experience is Everything”. With our multi-product Concentrix offering, we are helping companies deliver best-in-class customer experiences.
The Business Development Representative (BDR) plays a critical role in supporting our Sales Teams and Account Managers by opening doors to new opportunities. BDRs help drive growth by identifying and engaging potential new clients, as well as uncovering cross-sell and upsell opportunities within our existing customer base. This position works closely with Sales and Marketing to create interest in our products and services, ensuring a strong pipeline that enables our teams to deliver exceptional value to clients. Business Development creates the great first impression to potential customers who are committed to enhancing a better customer experience for their own brand. You will proactively identify, contact, and cultivate new business opportunities using a combination of cold calling, emailing, and social channels to leverage meetings where you uncover customer experience opportunities.
What you'll do in this role :
Use prospecting strategies to lead initial outreach to prospects in various C-level positions
Be able to quickly build report with prospects while creating interest in Concentrix services.
Proactive collaboration with Sales, Management and Marketing bringing forward sales play approaches.
Identify the needs and challenges of a prospective customer
Accountable to goals of qualified meetings, opportunities and revenue
Learn industry and funding signals and incorporate business trends in your prospect outreach
Willingness to be creative and try new prospecting strategies to achieve your goals
What you'll bring:
2–4+ years in a BDR/SDR role with proven success in outbound prospecting.
Demonstrated track record of meeting or exceeding quotas for pipeline generation and closed deals
Experience working in fast-paced SaaS or tech environments
Exposure to full sales cycle or collaboration with Account Managers / Sellers on closing deals
Familiarity with targeting mid-market or enterprise accounts
Familiarity with targeting current client accounts for upsell / cross sell opportunities
Hands-on experience with CRM systems (Salesforce, Dialer, Einstein, Highspot, LinkedIn Sales Nav, ZoomInfo).
Familiarity with sales engagement platforms and analytics tools.
Excellent verbal and written communication skills.
Proficiency in cold calling, email outreach, and social selling.
What's in it for you:
One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development.
The base salary range for this position is $50k - $70k, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan/ RRSP, paid time off and holidays and paid learning days.
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, My One Earth Promise, and more
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.” The deadline to apply for this position is Jan 6, 2026.
