Summary
B2B Sales - Lead Generation
The role for Associate, Sales Development - Bilingual is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling. This role is responsible for effectively articulating the value of products or services to customers.
Description
Responsibilities:
- Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value.
- Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.
- Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.
- Adherence to all response-time SLA’s as well as use of mandatory sales cadences always.
- Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.
- Document all relevant prospect and customer interactions on CRM (Salesforce).
- Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.
- Review and report daily, monthly and quarterly metrics to help achieve sales goals.
- Provide accurate customer success to Managers in a clear and concise way.
- Partner with colleagues to facilitate best-practice sharing and continual learning
