Supervisor, Talent Sourcing

Responsibilities

• Supervise and develop a team of Talent Sourcers supporting high-volume BPO hiring.
• Monitor sourcing KPIs including pipeline generation, candidate flow, and productivity metrics.
• Execute sourcing strategies to support ramp plans, seasonal hiring, and hard-to-fill roles.
• Build strong candidate pipelines through job boards, social media, referrals, databases, and networking.
• Partner with Recruitment, Operations, and Workforce Planning teams to align sourcing efforts with hiring needs.
• Ensure a consistent flow of qualified candidates to meet hiring targets and reduce pipeline drop-off.
• Analyze sourcing metrics and market trends to improve sourcing effectiveness and hiring outcomes.
• Optimize sourcing processes, tools, and recruitment technologies to increase efficiency.
• Ensure compliance with company policies and local labor regulations.
• Promote a positive candidate experience through timely communication and engagement.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• 1 year of experience in sourcing or recruitment within a BPO or high-volume hiring environment.
• Previous experience leading sourcing teams preferred.
• Strong knowledge of sourcing strategies, recruitment metrics, and contact center hiring profiles.
• Experience using ATS, CRM platforms, LinkedIn Recruiter, and sourcing tools.
• Advanced English level.