Digital Social Network specialist pro SAMSUNG

Role Overview:

Are you a social media enthusiast who loves turning a brief interaction into a great conversation? We are looking for a proactive and communicative Community Manager to join our dynamic team. This isn’t just about "answering messages"—it’s about being the human heartbeat of our brand across Facebook and Instagram.

If you are a people person who knows their way around a comments section and thrives in a fast-paced environment, you’re exactly who we’re looking for.

🚀 Your Mission:

• Direct Engagement: Monitor and respond to comments and direct messages on Facebook and Instagram with speed and personality.
• Customer Advocacy: Act as the first point of contact, helping our community with their questions and ensuring they feel heard and valued.
• Brand Voice: Maintain a consistent, helpful, and engaging tone of voice that aligns with our brand values.
• Problem Solving: Turn potential complaints into positive experiences through empathetic and effective communication.
• Collaboration: Work closely with our core contact center team to stay updated on our latest services and updates.

✅ What You Bring to the Table:

• Social Media Savvy: Deep understanding of Instagram and Facebook ecosystems.
• Exceptional Communication: Top-notch CZ or SK language (grammar and style). Ability to be professional yet approachable.
• People-First Mindset: Genuinely enjoy helping others and can keep your cool under pressure.
• Reliability: Organized, detail-oriented, and comfortable working within a structured contact center environment.
• Proactive Energy: You look for ways to improve community engagement, not just wait for tasks.

What do we offer?

• Competitive salary.
• Wide range of training and career development opportunities.
• Benefits: paid vacation, meal vouchers (123.90 CZK/day), benefit card (1,940 CZK/month).
• Multisport card for an active lifestyle.
• Company events: teambuildings, sports activities, and parties.
• Career growth opportunities in an international company.

If you are looking for a new challenge and want to work in a team where you can grow and develop, we would be happy to hear from you today!