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Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.
We are looking for a English Speaking Sales Support Specialist to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.
What we offer you
You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.
What you will learn with us will make you a valuable member of our team or any other team.
Your benefits:
-Full-time contract, 39 hours/week: Monday to Friday 09:00-18:00
-Salary offer: on-target earnings up to 22,000 euros gross/year
-Friends hunting (referral) bonus
-Great office location in Barcelona
-Full paid training about the company and the project you will be working on
-Career development program and specialized courses
What you’ll experience with us
As an Sales Support Specialist in our team, you will:
- Managing Medium Complexity Account
- Plans and directs the delivery of contracted business activities for segments of the contract’s lifecycle for assigned contracts or plans and directs the delivery for the entire lifecycle of smaller contracts
- Support Development and streamlining operational Playbooks and processes
- Drive the deployment of the platform and increase their consumption by providing onboarding guidance, supporting development of the customers’ cloud adoption model, and providing appropriate recommendations to overcome blockers
- Leads business negotiations for contracts or portions of contracts for a country or region
- Accountable for customer satisfaction with respect to annuity or outsourcing services
- Keep up to date with market trends and competitive insight
- As appropriate to the contract agreement, assures compliance with HP and customer’s HR, PR, legal, financial, ethics and government related policies, strategies, and processes
- Generates additional revenue through Adoption, expansion and Renewal after services contractual agreemen
- Directs the planning and generate leads of new business opportunities in partnership with HP sales.
We’ll be a great match if you have:
- 3+ years’ experience in directly related business
- First level university degree or equivalent work experience
- Knowledge of corporate policies, markets and processes, financial management and program management
- Demonstrate broad technical, functional or business knowledge with an emphasis in a specialized area
- At least 2 years’ experience in Relationship Management
- Preferred Technical and Profiling Experience
- At least 3 years’ experience in Client Services / Customer Success or Sales
- At least 2 years’ experience in servicing and meeting client needs at an enterprise client level
Don’t meet every single requirement? We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.
Who we are
We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.
Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.
If this sounds like you, join us!
We are an equal-opportunity employer
We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.
RRQ24-002683-1-EMEA