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Travel Advisor with Dutch

Locatie
Katowice, Poland
Taal
English

Your responsibilities:

  • Responding to customers via phone, chat, and e-mail (outbound and inbound) on travel-related cases.

  • Working with confidential customer information and treating it sensitively.

  • Presenting proactive, patient, empathetic and understanding attitude.

 

Our requirements:

  • Dutch language skills (C1 level) and English (min. B2 level)

  • Availability to work flexible hours.

  • Previous experience in customer service/call center/tourism industry/airline industry is preferred.

 

What we offer

  • Civil contract with hourly rate 65.35/h gross.
  • Modern workplace in the heart of Katowice.

  • Team-building events.

  • Fully paid training to prepare you for direct contact with customers.

  • Team leader support at every stage of cooperation.

  • Work with friends - the opportunity to receive a bonus up to 4000 PLN for referring friends.