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Travel Advisor with Dutch
Your responsibilities:
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Responding to customers via phone, chat, and e-mail (outbound and inbound) on travel-related cases.
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Working with confidential customer information and treating it sensitively.
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Presenting proactive, patient, empathetic and understanding attitude.
Our requirements:
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Dutch language skills (C1 level) and English (min. B2 level)
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Availability to work flexible hours.
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Previous experience in customer service/call center/tourism industry/airline industry is preferred.
What we offer
- Civil contract with hourly rate 65.35/h gross.
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Modern workplace in the heart of Katowice.
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Team-building events.
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Fully paid training to prepare you for direct contact with customers.
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Team leader support at every stage of cooperation.
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Work with friends - the opportunity to receive a bonus up to 4000 PLN for referring friends.