Network Engineer II (TCF)

Key Responsibilty

• Provide 24x7 L3/L2 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs
• Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved
• Conduct InfoSec activities and ID management of Voice devices on a daily, weekly, monthly and quarterly basis to ensure that all devices are complaint with zero deviations per the InfoSec calendar
• Execute day-to-day network activities as part of Incident management and Change management processes to ensure end users requests are handled and addressed within the defined SLA’s
• Proactively evaluate new and emerging technologies and suggest ways to add value to the existing infrastructure
• Author and deliver network related documentation
• Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams
• Complete all assigned, mandatory training within the timeframe provided
• Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports