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Cloud Solution Architect- D365 F&O (Supply Chain & Operations) Bilingual (Spanish-English)

Software Development
Loc
CRI, Costa Rica
Limbă
English
Aplică

JOB SUMMARY – Cloud Solution Architect – Dynamics 365 Finance & Operations & Supply Chain

As a Cloud Solution Architect (CSA) specializing in Microsoft Business Applications, you will lead enterprise transformation initiatives by leveraging deep expertise in Dynamics 365 Finance & Operations (F&O) and Supply Chain Management. You’ll partner with customers to deliver scalable, intelligent solutions that optimize financial processes, streamline operations, and enhance supply chain agility.

Responsibilities

Customer Centricity

  • Gather customer insights to align Dynamics 365 F&O and Supply Chain solutions with strategic business outcomes.

  • Identify opportunities to improve financial and operational processes, inventory management, procurement, and logistics through Business Applications.

  • Accelerate solution delivery and adoption using Value-Based Deliveries and reusable Intellectual Property (IP).

  • Deliver technical workshops and readiness sessions focused on operational health, cloud enablement, and supply chain resilience.

  • Ensure a positive customer experience across finance and operations engagements.

  • Provide feedback to Product Groups to influence roadmap and service improvements.

Business Impact

  • Drive cloud consumption and support growth by guiding customers on how to maximize value from Dynamics 365 F&O and Supply Chain investments.

  • Align with Customer Success Account Managers and account teams to ensure business value realization across financial and operational domains.

Resolution of Customer Blockers

  • Anticipate and resolve issues blocking go-live or adoption by applying deep technical and functional knowledge of F&O and Supply Chain Management.

  • Deliver engagements using Microsoft best practices, Success by Design principles, and repeatable IP.

Identify Growth Opportunities

  • Leverage your knowledge of Microsoft Business Applications—including F&O, Supply Chain, and Power Platform—to identify cross-sell and up-sell opportunities based on customer needs and industry trends.

Technical Leadership

  • Continuously improve your skills across finance, operations, and supply chain workloads to support evolving customer needs and Microsoft’s strategic goals.

  • Engage in technical communities, contribute to IP development, and mentor peers and junior architects.

  • Act as a role model for technical readiness and cross-workload collaboration.

Practice Development

  • Innovate and improve existing IP, methodologies, and delivery processes across ERP domains.

  • Promote best practice sharing and IP reuse to accelerate customer success and internal efficiency.

Trusted Advisor

  • Build and expand trusted relationships with customer and partner architects, technical specialists, and business stakeholders across finance, operations, and supply chain functions.

Qualifications

Required / Minimum Qualifications

  • Proven experience in Dynamics 365 Finance & Operations and Supply Chain Management.

  • Bachelor’s or Master’s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND extensive experience in IT consulting, systems implementation, software development/support, or Microsoft Business Applications.

  • Significant experience in customer-facing roles and as a lead technical solution architect across ERP projects.

Additional or Preferred Qualifications

  • Functional or technical certification in one or more Dynamics 365 apps (F&O, Supply Chain, Power Platform).

  • Experience with Success by Design methodology or business value consulting.

  • Experience leading enterprise-scale implementations involving finance, operations, and supply chain workloads.

  • No relocation required.

Technical Qualifications / Experience

  • Deep technical expertise in Dynamics 365 Finance & Operations and Supply Chain Management, including:

  • Architecture and deployment on Microsoft Azure

  • Integration patterns and anti-patterns

  • Lifecycle Services (LCS), Azure DevOps (Boards, Pipelines), RSAT

  • Performance tuning, debugging, and code reviews

  • Finance & Operations Assessments and environment management

  • Inventory, warehouse, procurement, and transportation management modules

  • Demand forecasting, production planning, and supplier collaboration

  • Integration with Dynamics 365 Customer Engagement (Sales, Power Platform)

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