Software Architect

Summary

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

Description

Experience

Minimum 13+ years of experience in software development, with at least 4+ years as a Software/Technical Architect.

Strong background in designing and building enterprise-grade distributed systems.

Technical Skills

Java & Spring Ecosystem:
Expertise in Java (8+ or 17+), Spring Boot, Spring Cloud, Spring Security, ORM frameworks (Hibernate/JPA).

Architecture & Design:

Strong understanding of microservices architecture, domain-driven design (DDD), design patterns, and scalable system design.

Experience with monolith-to-microservices migration strategies.

Ability to define and govern architecture standards, best practices, coding guidelines, and design principles.

APIs & Integration:

Expertise in REST APIs, GraphQL (optional), and API Gateway patterns.

Knowledge of messaging systems: Kafka/RabbitMQ/EventBridge (event-driven architecture).

Databases:

Hands-on experience with SQL (Oracle/MySQL/Postgres) and NoSQL (MongoDB, DynamoDB, Cassandra).

Experience handling large datasets, analytical databases (Redshift/Snowflake/BigQuery), and dashboard integrations.

Cloud & DevOps:

Hands-on experience with at least one public cloud: AWS / Azure / GCP.

Ability to design cloud-native architectures and use cloud services (ECS/EKS, Lambda, S3, IAM, Pub/Sub, etc.).

Experience with Docker, Kubernetes, Helm, ArgoCD (optional).

Ability to independently set up and manage CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, Azure DevOps).

Knowledge of monitoring/observability tools like Prometheus, Grafana, ELK, CloudWatch.

Security & Compliance:

Strong understanding of security best practices, OAuth2/JWT, encryption, API security, network security, VPC, WAF.

Awareness of compliance standards like OWASP, PCI-DSS, data privacy frameworks.

Servers & Legacy Systems:

Ability to understand and work with IBM WebSphere, IBM HTTP Server, and traditional deployment models.

Non-Functional Requirements (NFRs)

Experience designing for scalability, performance tuning, HA/DR, reliability, caching, fault tolerance.

Strong knowledge of load balancing, service discovery, and distributed tracing.

Role Responsibilities

End-to-end architecture ownership of Java-based platforms and cloud-native applications.

Produce HLD, LLD, sequence diagrams, architecture diagrams (using UML/PlantUML).

Drive technical decisions, solution design, and architecture governance.

Work as an individual contributor with strong coding ability (coding is mandatory).

Mentor development teams, conduct code reviews, and enforce best practices.

Engage with clients to understand requirements, propose solutions, and present system architectures effectively.

Preferred Qualifications

Cloud certifications (AWS/Azure/GCP) are highly desirable.

Certifications in architecture (TOGAF, SAFe Architect) are an advantage.

Soft Skills

Excellent leadership, communication, analytical, and problem-solving skills.

Strong client-facing capabilities to handle workshops, requirement discussions, and architecture presentations.